I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Scam Employee and that the phone number is an official Microsoft global customer service number. I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back scaan Windows 7.

Prior to this upgrade the printer could scan to the computer.

HP Color LaserJet CM1312 MFP Series User Manual: Send My Scan To A Folder

Since restoration to Windows 7 it now can not. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:.

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The others are marked with “Failed”. Could I please get some advice on how to fix this. It seems with prior experiences on different computers and with items such as keyboards that the drivers made for Windows 10 simply do not work. This printer is not ho current model but it is very reliable and I do not wish to do away with it simply because Windows has decided it doesn’t want to support it anymore or can’t fix its compatibility issues.

HP Laserjet CM1312MFP Can not scan

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Kumar Replied on July 1, Hi. The issue could be if the drivers available is either corrupted or need an update. For updating drivers you may refer to the article mentioned below.

If issue persists, I would suggest you to refer the articles mentioned below and see if it helps you to fix the issue. Hope the information provided is helpful. Do let us know if you have any more concern related to Windows. We will be dm1312 than happy to assist you. Did this solve your problem?

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Send My Scan To A Folder – Hp Color LaserJet CM MFP Series User Manual [Page 7]

Sorry this didn’t help. Tell us about your experience with our site. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: The others are marked with “Failed” Zcan I please get some advice on how to fix this.

Thank you in advance for any help you can provide. I have the same question Kumar Replied on July 1, Thanks for marking this as the answer. How satisfied are you with c,1312 reply?

Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? This site in other languages x.